Super Tips to Keep in Mind!

Welcome to the Weekly Friendly Tips post!

Written by fellow CrowdSurfers, these posts are published every Monday and will list the previous weeks most common errors and help with how to avoid making those errors in future tasks!

Monday, September 19, 2016

Hi CrowdSurfers,

Here are some of the most frequent errors I found while doing FTR, QC and QCR tasks this week and tips on how to fix them:


The biggest problem I encountered this week was that spoken words were not accurately transcribed. It is often easy to put all your focus in reviewing the accuracy of each individual line and ignoring context. However, it’s important to always remember: Context is vital in FTR.

  • While there is a button on the interface that says “Play Until End of Sentence”, I recommend that you pay close attention when using it while working Full Text Tasks.
    For example when you use the “Play Until End of Sentence option” the audio will stop at the end of each line, it may create situations like the examples below. Each of these examples should have been a single sentence:

    • Incorrect: “We cannot just hire them and leave them there. And hope they will learn everything by themselves.”
    • Correct: “We cannot just hire them and leave them there, and hope they will learn everything by themselves.”
    • Incorrect: “And employees should be rewarded for their high performance. So later on, they will be more motivated.”
    • Correct: “And employees should be rewarded for their high performance, so later on, they will be more motivated.”

I also noticed many instances where the speaker would use the word “gonna”, then switch to using the phrase “going to”. Maintaining consistency within a task doesn’t apply to changing all instances to either one or the other. Please leave words as they were spoken.


Now brace yourselves, we’re talking commas.

Probably the most frequent error I’m running into is the comma after a conjunction at the start of a sentence. Commas after “And” or “But” are not necessary, especially at the
beginning of a sentence.


I also ran into multiple instances where commas were placed before the word “is”.

  • “For today’s call, the real important thing that you need to know
    about Section 508, is that for videos and multimedia products.”
  • “Clearly one of the things we have to do, is to make sure we’re giving great feedback to people.”

The comma and when to use it can be confusing, no doubt. Keeping in mind some of these tips can go a long way toward reducing a lot of work for fellow CrowdSurfers down the line.

CrowdSurf has recommended this resource on commas:


For more help with Full Text Review tasks, check out the links below: